Replacement mbna - cash to account

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joker
Posts: 78
Joined: Thu Jan 07, 2016 6:09 am

Replacement mbna - cash to account

Postby joker » Sun Apr 07, 2019 8:45 pm

One of the nice things about mbna was if a card went into positive balance, e.g. from a BT, you could use their online contact form to request a free transfer to a current account.

That feature now seems to have gone in the recent website refresh.

Any alternatives anyone can recommend?

planteria
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Re: Replacement mbna - cash to account

Postby planteria » Wed Apr 10, 2019 12:08 pm

alternative cards? or alternative methods to ask MBNA to transfer a positive balance to your current account?

if my MBNA card had a positive balance i would just call them and request the balance to be transferred.

joker
Posts: 78
Joined: Thu Jan 07, 2016 6:09 am

Re: Replacement mbna - cash to account

Postby joker » Sat Apr 13, 2019 10:18 pm

planteria wrote:alternative cards? or alternative methods to ask MBNA to transfer a positive balance to your current account?

if my MBNA card had a positive balance i would just call them and request the balance to be transferred.

I was thinking cards... but does a phone call to mbna work? I’d rung them about a different issue and, we’ll, let’s say it wasn’t the best customer experience and leave it at that.

planteria
Posts: 438
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Re: Replacement mbna - cash to account

Postby planteria » Sun Apr 14, 2019 1:20 am

i would just call them and request the transfer. it's your money. just elevate to the point that you are speaking to someone willing to help.


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